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The Federation of Dental Hygiene Regulators of Canada (FDHRC) and the National Dental Hygiene Certification Board (NDHCB) amalgamated effective January 1, 2022.
The new organization is operating as the FDHRC.

Rescoring and Appeals

Rescoring

A candidate who has failed the NDHCE may request that their examination result be re-verified via manual rescoring. The rescoring of the answers is done by hand rather than through the normal electronic process. The rescoring process can be used to determine a) if there was improper recording of the answers to one or more examination items and/or b) if one or more examination item was improperly scored against the answer key.

An application for rescoring and payment of the applicable fee must by made to the FDHRC within 30 calendar days from the date of receipt of the examination results.

Applicants will be provided with the results of the rescore via a letter from the FDHRC, sent via email.

Candidates can submit a rescore request here

 

Appeals

A candidate who has failed the NDHCE or whose result was nullified by the FDHRC may request to appeal the result. An applicant for an equivalency assessment may appeal an “ineligible” decision rendered by the FDHRC.

A candidate may appeal their NDHCE result (fail or null) only on the basis of suspected irregularities in the examination process (prior, during, or after the exam). An appeal on the basis of process must present evidence that the alleged irregularities materially affected the candidate’s performance. The existence of irregularities, in and of itself, is not sufficient to change the result of the examination.

The following are not grounds for appeal:

  • Because of alleged errors in content of the NDHCE or the data analysis that was conducted.
  • The content of the examination and/or the details of the data analysis are not subject to review at the request of a candidate or group of candidates.

A candidate who had an examination result nullified OR failed their exam may request an appeal by the FDHRC’s Appeal Committee. This appeal must be sent in writing (email or mail) accompanied by the appropriate administrative fee. The appeal and fee must be received by the FDHRC within 30 calendar days of the candidate’s receipt of their examination result, rescore (if applicable) or equivalency assessment decision.

The FDHRC’s Appeal Committee will respond in writing to the candidate’s appeal with its decision within 45 calendar days of receipt of the candidate’s appeal letter.

Candidates can submit an appeal request here